Shipping and Handling

SHIPPING WITHIN AUSTRALIA

We offer free shipping Australia-wide for all orders. 

SHIPPING TO ALL OTHER COUNTRIES

Please email hello@kirrajamison.com for a shipping quote before ordering. We will respond within 24 hours with an invoice for shipping to your part of the world. You may then purchase your print and submit payment for your shipping.

Any additional charges, such as import duties, taxes and customs fees, are not included in the print price or shipping cost. These charges are the responsibility of the buyer. 

DISPATCH 

Prints are dispatched within seven business days of your order date.

If you are in Australia once your order has been shipped, you will receive an automatic email with the Australia Post tracking number so you can follow the status of your delivery. 

If your print is being shipping internationally your order will be shipped via DHL. You will receive an automatic email with the tracking number and an expected delivery date.

DELIVERY

Please note all prints are shipped with Australia Post, and a signature will be required upon delivery. If the delivery is attempted to your address and no one can sign for it, then it will transfer it to a nearby Australia Post depot and a card with a number to call to arrange a re-delivery will be left. Delivery is deemed to be effective when the delivery company receives a signed receipt or delivery docket confirming that the goods were received. If the packaging is damaged, please do not sign the delivery docket and contact us immediately. Please check your shipping details carefully. We can accept no liability for lost or delayed deliveries due to incorrect address information. 

HANDLING 

Your print will arrive wrapped in acid-free paper and depending on the size either packaged in a tube or flat to protect the work. We recommend that upon receiving your edition that you do not unwrap the print unless you are with your framer. Our prints are very delicate and should only be handled by professionals accustomed to dealing with art prints. Cotton gloves should be worn at all times when handling the unframed artwork. Avoid touching the print directly as oils and dirt from your hands can damage the artwork and mishandling can scratch and harm the pigments. 

FRAMING

If you wish to have your fine art edition framed before delivery, please contact us when making your purchase for a quote on framing and delivery. Please email us for a list of recommended framers.